China Care BridgePatient coordination · China
How it works

Five steps, and you decide at each one

Nothing is booked until you have the doctors' view and a written price. You can stop after any step.

  1. 1From home

    Tell us your situation

    Write to us through the form or WhatsApp. We reply in your language and list the reports we need.

  2. 2From home

    Remote case review

    We translate your reports and imaging. A specialist reviews them, often in a video consultation with several doctors that you and your family can join.

  3. 3Planning

    Quote and plan

    If treatment in China makes sense, you receive the hospital's written estimate and a timeline. We help with the invitation letter, visa, flights and a place to stay.

  4. 4In China

    Care with someone beside you

    We meet you at the airport. An interpreter-coordinator comes to every appointment, explains each step and can be reached day and night.

  5. 5Back home

    Follow-up

    We translate your discharge documents, connect your doctors at home with the treating team, and set up remote follow-up visits.

Services

Start with a review. Travel only if it makes sense.

A woman at home on a video call with a doctor, medical reports on the table

Remote Case Review

For anyone weighing their options, before any travel.

  • Collection and translation of your records and imaging
  • Review by a specialist, or a multidisciplinary video consultation
  • A written summary in your language: options, likely timeline, cost range
  • A call with your coordinator to go through it

One fixed fee, agreed before we start

An interpreter-coordinator accompanying a patient along a hospital corridor

Full Journey Coordination

For patients who decide to be treated in China.

  • Everything in the Remote Case Review
  • Hospital booking, invitation letter, visa support
  • Flights, accommodation and airport transfers arranged
  • Interpreter-coordinator at every appointment and on the ward
  • Translated discharge file and remote follow-up

Fixed fee by length of stay, agreed before you travel

Costs

Who pays whom

You should know exactly where your money goes, and where ours comes from.

You → China Care Bridge

A fixed coordination fee

Agreed in writing before we start. It does not change with the size of your hospital bill.

You → the hospital

Medical fees

Set by the hospital. You see a written estimate before deciding and pay the hospital directly.

The hospital → China Care Bridge

Nothing per patient

We take no commission or referral fee for bringing you.

Not included in our fee

Hospital medical fees, flights, accommodation, visa fees and your companion's costs. We arrange them and you pay each provider directly.

DRAFTOur fee schedule will be published here, with its date, before launch.
How we work

We work for you, the patient

We don't diagnose

Medical opinions and treatment come only from licensed doctors at the hospital.

No promised outcomes

Every case is different. The doctors tell you what is realistic, and we pass it on as they said it.

You pay the hospital directly

Medical fees go straight from you to the hospital. We only charge for coordination.

No per-patient fees from hospitals

Hospitals don't pay us for each patient we bring, so our advice stays on your side.

Your records stay private

We share them only with your written consent, through encrypted channels.