China Care BridgePatient coordination · China
Shanghai & Beijing · English · Français · 中文

Specialist hospital care in China, arranged from your first message to follow-up at home.

We are an independent patient coordinator. Doctors at licensed tertiary hospitals review your case and treat you. We handle everything around them: your records, translation, the quote, travel, and an interpreter at your side.

We reply within two working days. This service is not for emergencies. In an emergency, call your local emergency number.

A patient coordinator walking with an international patient and his wife through a hospital lobby
Why China

Why patients look to Shanghai and Beijing

28.6

Weeks of waiting at home

In Canada, the median wait from a GP referral to treatment was 28.6 weeks in 2025. At the hospitals we work with, your dates are confirmed in writing before you travel.

Fraser Institute, 2025
3A

High-volume specialist teams

We work with Grade-3A hospitals, the top tier in China's hospital system, and with specialist teams that operate on large numbers of patients every year.

1

One person who knows your case

A single coordinator follows you from the first message to your last follow-up call, in English, French or Chinese.

How it works

Five steps, and you decide at each one

Nothing is booked until you have the doctors' view and a written price. You can stop after any step.

  1. 1From home

    Tell us your situation

    Write to us through the form or WhatsApp. We reply in your language and list the reports we need.

  2. 2From home

    Remote case review

    We translate your reports and imaging. A specialist reviews them, often in a video consultation with several doctors that you and your family can join.

  3. 3Planning

    Quote and plan

    If treatment in China makes sense, you receive the hospital's written estimate and a timeline. We help with the invitation letter, visa, flights and a place to stay.

  4. 4In China

    Care with someone beside you

    We meet you at the airport. An interpreter-coordinator comes to every appointment, explains each step and can be reached day and night.

  5. 5Back home

    Follow-up

    We translate your discharge documents, connect your doctors at home with the treating team, and set up remote follow-up visits.

See every step in detail
Services

Start with a review. Travel only if it makes sense.

A woman at home on a video call with a doctor, medical reports on the table

Remote Case Review

For anyone weighing their options, before any travel.

One fixed fee, agreed before we start

An interpreter-coordinator accompanying a patient along a hospital corridor

Full Journey Coordination

For patients who decide to be treated in China.

Fixed fee by length of stay, agreed before you travel

Medical fees go straight from you to the hospital. We only charge for coordination.

See services and costs
Specialties

From routine surgery to complex cases

Tell us your condition. We find the right team in Shanghai or Beijing and confirm they can take your case before anything is booked.

A surgical team performing laparoscopic surgeryFeatured

Colorectal surgery

Including laparoscopic surgery for rectal cancer and sphincter-preserving options for low rectal tumours, where the surgeons judge them suitable.

A nurse preparing equipment in an endoscopy suiteFeatured

Digestive endoscopy

Diagnosis of digestive conditions and endoscopic treatment of early-stage cancers of the stomach and bowel.

Doctors reviewing scans together at a multidisciplinary meetingFeatured

Oncology and second opinions

Treatment planning and second opinions for most solid tumours, often through a multidisciplinary review.

See all specialties
Case study · Colorectal surgery

Three countries, three trips, and a plan he could say yes to

A French-speaking man from Québec, hard of hearing and travelling alone, looking for a treatment for his recurrent rectal cancer that he could accept.

“His doctors at home must have had their reasons. I couldn't just tell him he didn't need surgery. I said: let's assess first.”

The gastroenterologist who saw him first
Read his full story
Practical information

What to prepare before you travel

Your records

Pathology and imaging reports, the imaging files themselves (DICOM), surgery and discharge summaries, and your current medication list. Any language is fine: we translate.

Paying the hospital

Chinese hospitals usually ask for a deposit before admission. Accepted payment methods differ from one hospital to another, so we confirm yours in writing before you fly.

Length of stay

The hospital's plan states the expected number of days for treatment and recovery. If it goes beyond the 30 visa-free days, we start the visa process early.

Read the full travel guide and FAQ

Tell us what you're facing

A coordinator replies within two working days with the next steps and the list of reports we need.

Request a remote case review