We are an independent patient coordinator. Doctors at licensed tertiary hospitals review your case and treat you. We handle everything around them: your records, translation, the quote, travel, and an interpreter at your side.
We reply within two working days. This service is not for emergencies. In an emergency, call your local emergency number.
In Canada, the median wait from a GP referral to treatment was 28.6 weeks in 2025. At the hospitals we work with, your dates are confirmed in writing before you travel.
Fraser Institute, 2025We work with Grade-3A hospitals, the top tier in China's hospital system, and with specialist teams that operate on large numbers of patients every year.
A single coordinator follows you from the first message to your last follow-up call, in English, French or Chinese.
Nothing is booked until you have the doctors' view and a written price. You can stop after any step.
Write to us through the form or WhatsApp. We reply in your language and list the reports we need.
We translate your reports and imaging. A specialist reviews them, often in a video consultation with several doctors that you and your family can join.
If treatment in China makes sense, you receive the hospital's written estimate and a timeline. We help with the invitation letter, visa, flights and a place to stay.
We meet you at the airport. An interpreter-coordinator comes to every appointment, explains each step and can be reached day and night.
We translate your discharge documents, connect your doctors at home with the treating team, and set up remote follow-up visits.
For anyone weighing their options, before any travel.
One fixed fee, agreed before we start
For patients who decide to be treated in China.
Fixed fee by length of stay, agreed before you travel
You should know exactly where your money goes, and where ours comes from.
Agreed in writing before we start. It does not change with the size of your hospital bill.
Set by the hospital. You see a written estimate before deciding and pay the hospital directly.
We take no commission or referral fee for bringing you.
Hospital medical fees, flights, accommodation, visa fees and your companion's costs. We arrange them and you pay each provider directly.
Tell us your condition. We find the right team in Shanghai or Beijing and confirm they can take your case before anything is booked.
Including laparoscopic surgery for rectal cancer and sphincter-preserving options for low rectal tumours, where the surgeons judge them suitable.
Diagnosis of digestive conditions and endoscopic treatment of early-stage cancers of the stomach and bowel.
Treatment planning and second opinions for most solid tumours, often through a multidisciplinary review.
He wanted to understand every option before deciding. The surgeons explained them over several days, through an interpreter, until he was ready.
A French-speaking patient from Canada, already treated with radiotherapy, wanted a second opinion on his surgery. After a remote review he travelled to Shanghai, where the colorectal team and a French interpreter took him through each choice before the operation.
DRAFT Shown here only with the patient's written consent. Every case is different, and this story does not predict anyone else's result.
Medical opinions and treatment come only from licensed doctors at the hospital.
Every case is different. The doctors tell you what is realistic, and we pass it on as they said it.
Medical fees go straight from you to the hospital. We only charge for coordination.
Hospitals don't pay us for each patient we bring, so our advice stays on your side.
We share them only with your written consent, through encrypted channels.
Pathology and imaging reports, the imaging files themselves (DICOM), surgery and discharge summaries, and your current medication list. Any language is fine: we translate.
Chinese hospitals usually ask for a deposit before admission. Accepted payment methods differ from one hospital to another, so we confirm yours in writing before you fly.
The hospital's plan states the expected number of days for treatment and recovery. If it goes beyond the 30 visa-free days, we start the visa process early.
We encourage you to bring a companion. We arrange their accommodation near the hospital, and they can join your consultations with the interpreter.
Take out travel insurance that covers medical repatriation. Ask your health insurer in writing what, if anything, it reimburses.
Before you travel, tell your own doctor about your plans. After treatment, we send them your translated file so follow-up can continue at home.
Citizens of Canada, the United Kingdom and France can currently enter China without a visa for up to 30 days. The policy runs until 31 December 2026. If your treatment and recovery need longer, you will need a visa, and we help with the hospital's invitation letter. US citizens need a visa.
Public health plans usually cover little or nothing of treatment you choose to have abroad. Ask your insurer before you travel. We can provide the documents they request.
There are two separate costs. The hospital's medical fees, which you see in a written estimate before you decide. Our coordination fee, which is fixed and agreed in advance.
English, French and Chinese. In China, your coordinator interprets your medical conversations and knows your case.
The hospital and its doctors. We are a coordination service, not a medical provider.
China Care Bridge is run by a team based in Shanghai that works in English, French and Chinese. We are a coordination company, with registration in Singapore in progress.
A coordinator replies within two working days with the next steps and the list of reports we need.